Website Terms and Conditions

Website Terms and Conditions

Thank you for visiting This website is operated by Jim Barrett Bespoke Leather Ltd. Please read these Terms & Conditions carefully before purchasing. By accessing or using this website you agree to be bound by the Terms & Conditions that follow. If you do not agree to all of our Terms & Conditions, please do not use this website.

Copyrights & Trademarks
Jim Barrett Bespoke Leather Limited trademarks & designs, either registered or unregistered, are the property of Jim Barrett Bespoke Leather Limited, its suppliers and licensors. All rights are reserved. Nothing on the website should be downloaded, transmitted, reproduced, or distributed without the prior permission of Jim Barrett Bespoke Leather Limited or the appropriate supplier and copyright owner. Customers may, however, download or reproduce any information that might be deemed useful for the sole intention of placing an order. Links to our website must not be posted either on- or off-line without our prior permission.

Jim Barrett Bespoke Leather Limited is registered in, and operates from, the UK. As such it is subject to UK law. Irrespective of their place of residence, or delivery and billing address, customers using this website are subject to its Terms & Conditions and defer to UK law in any and all matters involving Jim Barrett Bespoke Leather Limited.

Updates & Changes
Jim Barrett Bespoke Leather Limited reserves the right to change or modify the website's content, in part or in whole, at any time without prior notification. This includes product pricing and any of the Terms, Conditions or Policies that follow. Please check this page regularly to be aware of any recent changes that may affect customers.

Terms & Definitions
'The Site' or 'the Website', as stated in any content herein, refers to
'Goods', as stated in any content herein, refers to any or all products and services available at
'Customer', as stated in any content herein, refers to any individual undertaking to purchase Goods, or to any individual who has received an Order Confirmation for Goods purchased.
'Personal Data', as stated in any content herein, refers to any data requested that may assist Jim Barrett Bespoke Leather Limited in fulfilling customer Orders, or in providing improved products & services. Such data may include anonymous electronic data or statistics useful in measuring customer traffic and habits on the site.

Privacy Policy & Use Of Personal Data 
By submitting personal data to, either manually or electronically, you give your consent that any such data may be stored and used by us to fulfil any current or future orders. We will not share, sell or distribute your personal data to unrelated third parties, unless such parties have undertaken to act for us in accordance with the purposes for which the data was originally collected.

Orders, Price & Payment
All orders for Goods are accepted when an Order Confirmation is received by the customer. This confirmation will be provided verbally or in writing and may be delivered by e-mail or letter. Failure to receive an Order Confirmation, dependent on any Personal Data you have provided, is not necessarily indication that an Order has not been undertaken. Please print or save Order Confirmations for future reference.  All goods remain the property of Jim Barrett Bespoke Leather Limited until paid for in full, and full payment is required prior to work being undertaken on all orders unless alternative agreement has been reached.

Cancellations, Returns & Exchanges
If the delivered Goods are deemed unsuitable, please notify us within 28 days of delivery. We will replace them or provide a full refund, and the Customer shall accept liability for the cost of return. Any bespoke orders fulfilled within the specifications provided by the customer cannot be refunded unless deemed faulty.  Any bespoke order cancelled within seven days of the order will be refunded in full.  After this date any refund on a cancelled bespoke order will be 50% in order to cover the costs of materials and fittings.

If Goods are damaged or faulty, please notify us within 28 days of delivery. We will replace them without charge or provide a full refund, and we shall accept liability for the cost of return where such costs do not exceed reasonable expectations.

Repairs and Alterations
Items brought for repair or alteration should be clean and free of dirt and grease.  We reserve the right to add a surcharge for goods that require cleaning prior to work commencing.  Most repairs will be completed within a month (excluding saddles and large volume orders), and we will contact you should this time be extended.  You will be contacted by telephone or email once work is completed.  Items not paid for and collected within 90 days of the day of this contact will be disposed of as we see fit.  Full payment is required on collection for work undertaken.  Deposit of goods with us for repair will be taken as acceptance of these conditions.

Contact Details 

Jim Barrett Bespoke Leather Limited
39 Crispin Street,
NN14 6DA
Tel: 01536 510708 or 07966 448296
[email protected]